2021-2022学年度第二学期第二次月考高一英语试题第一部分 听力(共两节,满分30分)第一节 (共5小题;每小题1.5分,满分7.5分)听下面5段对话。每段对话后有一个小题,从题中所给的A、B、C三个选项中选出最佳选项,并标在试卷的相应位置。听完每段对话后,你都有10秒钟的时间来回答有关小题和阅读下一小题。每段对话仅读一遍。1.WhyisAnnsoupset?A.Shefailedoneofherexams.B.Sheisworryingaboutotherlessons.C.Shehasnotimetodohermathhomework.2.Whattypeoffooddoesthewomaneat?A.Junkfood.B.Healthyfood.C.Deliveredfood.3.Whatwillthemanprobablydotostaywarm?A.Useablanket.B.Turnontheheater.C.Drinksomehotchocolate.4.Whatarethespeakersmainlytalkingabout?A.Theman’scareer.B.Theman’stravelplan.C.Theman’splanaftergraduating.5.Whatarethespeakers’opinionsaboutthepainting?A.It’ssimple.B.It’scolorful.C.It’scomplex.听第6段材料,回答第6、7题。6.Whoismakingtheannouncement?A.Thestudentgovernment.B.Theschoolnewspaper.C.Thefootballteam.7.Howmanynewteamsareaddedthisyear?A.Four.B.Three.C.Two.,听第7段材料,回答第8、9题。8.Whatdothemusicclubmembersdo?A.Theyorganizetrips.B.Theyattendconcerts.C.Theyhavedancingnights.9.Whyshouldastudentjoinacampusgroup?A.Tohavefriends.B.Tomakegoodgrades.C.Tokeepupwithworldnews.听第8段材料,回答第10至12题。10.Wheredoestheconversationtakeplace?A.Inanofficedowntown.B.Inanapartmentdowntown.C.InanapartmentintheEastEnd.11.Whatdoesthemanwanttodonow?A.Gettowork.B.Gotoarestaurant.C.Visitthewoman’scompany.12.Howdothespeakersknoweachother?A.Theyarefamilymembers.B.Theygotothesameschool.C.Theyteachatthesameschool.听第9段材料,回答第13至16题。13.Howhasthemantriedtoreachhisbrother?A.Hesenthimatext.B.Hewenttohishouse.C.Helefthimavoicemail.14.Whichsubjectisdifficultforthewoman?A.Math.B.History.C.Chemistry.15.Whencanthewomanhavetutoring?A.OnTuesdays.B.OnThursdays.C.OnFridays.,16.WhoisinchargeoftheGiftedProgram?A.Mr.Jennings.B.Mr.Hobart.C.Mrs.Lee.听第10段材料,回答第17至20题。17.Whatmightthewoman’sjobbe?A.She’sadiver.B.She’salifeguard.C.She’saswimminginstructor.18.Whocalledtheambulance?A.Thewoman.B.Oneofthestudents.C.Theman’scolleague.19.Whendidtheambulancearrive?A.Immediately.B.Tenminuteslater.C.Twentyminuteslater.20.Howdidthegirlreactwhensheawoke?A.Shedidn’tknowwhathappened.B.Shewentbackinthepool.C.Shecried.第二部分 阅读(共两节,满分50分)第一节 (共15小题;每小题2.5分,满分37.5分)阅读下列短文,从每题所给的A、B、C、D四个选项中选出最佳选项。AAsimplemosquitobitecanmeanseriousillnessordeath.Sowespraylargeareaswithchemicalstowipeoutmosquitoes.Butthishasabadinfluenceonthewholeecosystemandyourhealth.Nowthere’sanewdevice(装置),whichclaimstokeepyouandyourlovedonesmosquitofree:Whatarewetalkingabout?Mosquitron,abrandnewtypeofbug(虫子)catcher,designedbytwoGermanengineers,isperfectforclearingyourhomeofallannoyinganddangerousflyingpests!,Howdoesitwork?◆Itiseasytosetup;plugitin—andawayyougo!◆Itlures(引诱)theflyingpestsnearusingasafe,completelyharmlessUVlight.◆Areversefansuckstheinsectsthroughaonewaytrapdoor.◆Oncetrappedinthedryingbasket,theyaredriedtodeathbythefanwithin2minutes.◆Youcansimplyemptythedeadbugsintothetrash,withouteventouchingthem.◆Noneedforbatteriesoranychemicals.Howmuchdoesitcost?It’snow$179.99.Itmayseemexpensiveatfirst,butwhenyouconsidermostdevicesneedregular,expensiverefillsanddon’tworkformorethan10minutes,thisisaprettygooddeal.Infact,competitorproductsusingthesameUVtechnologyarepricedatover$250!Nowyoucanbuyitfromthesupplier’swebsitewith50%offandwithfreeshippingforalimitedtimebyclickinghere.Note:Thedevicecanonlybereturnedorexchangedifitarrivesdamaged,andyoumustpayinadvance.21.WhatisthecharacteristicofaMosquitron?A.Itiseasilyrecharged.B.Itisbatterypowered.C.Itisalmostsilentwhenoperating.D.ItkillsmosquitoeswithUVlight.22.WhatcanyouenjoyifbuyingaMosquitrononlinenow?A.Ahighdiscount.B.Acheapdelivery.C.Returnwithoutreasons.D.Cashondelivery.23.Whattypeofwritingisthistext?A.Areview.B.Anadvertisement.C.Aninstruction.D.Areport.BWhatisthemostrecognizableobjectintheworld?Coulditbeafootballorabigcomputer?No,theanswerisaCoca-Colabottle.HundredsofmillionsofpeoplecanrecognizeaCokebottlebyitsshape.Unlikeanyotherfamouscommerciallogo,thefamousCoca-Colalogohasnotchangedin100years!In1886,JohnPemberton,adruggistinAtlanta,Georgia,inventedanewtypeofsyrup(糖浆),usingcocaleaves,sugarandcolanuts,plusafewothersecretingredients.Pembertonsolditasamedicine;andwithcoca(the,sourceofcocaine),itmusthavemadepeoplefeelgood!Nevertheless,Pemberton'smedicinewasnotverysuccessful,sohesoldhissecretformula(配方)toanotherdruggist,AsaCandler,Candlerwasinterested,becausehehadanotheridea;hethoughtthatPemberton's"medicine"wouldbemuchbetterifitwasmixedwithsoda.CandlerwasthusthemanwhoreallyinventedthedrinkCoca-Cola.Atfirsthesolditinhisdrugstore;thenhebegansellingthesyruptootherdrugstores,whereitwasusedwiththeirsodafountains.Candleralsoadvertisedhisnewdrink,andsoonpeopleweregoingtodrugstoresjusttogetadrinkofCoca-Cola.Beforelong.otherpeoplebecameinterestedintheproduct,includingacoupleofbusinessmenwhowantedtosellitinbottles.Candlersoldthemalicensetobottlethedrink,andveryquicklythemenbecamemillionaires.Thenin1916thefamousbottle,withitsverydistinctiveshape,wasdesigned.DuringtheFirstWorldWar(1914-1918),AmericansoldiersinEuropebeganaskingforCoca-Cola,sotheCoca-ColacompanybegantoexportittoEurope.ItwassopopularwithsoldiersthattheythenhadtostartbottlingthedrinkinEurope.Today.Coca-Colaismadeallovertheworld,includingRussiaandChina;itistheworld'smostpopulardrink.Asforthefamousformula,itisprobablytheworld'smostvaluablesecret!TheexactingredientsformakingCoca-Colaareonlyknowntoahandfulofpeople.Andasforthecocathatwasintheoriginaldrink,itwasremovedin1903,foritwasadangerousdrug.Today'sCoca-Colacontainscaffeine,notcocaine!24.Whatisthesecondparagraphmainlyabout?A.ThekeyingredientofCoca-Cola.B.ThedistinctiveshapeofCoca-Colabottle.C.Theever-changinglogoofCoca-Cola.D.ThedevelopmentofCoca-Cola.25.WhowastheverypersonthatreallyinventedthedrinkCoca-Cola?A.JohnPemberton.B.AsaCandler.C.AnAmericansoldier.D.Acoupleofbusinessmen.26.Whatcanweconcludefromthelastparagraph?A.TheformulaofCoca-Colaisstillawell-keptsecret.B.TheingredientsformakingCoca-Colaisofgreatvalue.C.Cocawasn'tremovedfromthedrinkuntiltheFirstWorldWar.D.Caffeinehasthesameeffectonpatientsascocaine.27.Fromwhichisthetextprobablytaken?,A.Abiologytextbook.B.Alifemagazine.C.Aresearchpaper.D.Atravelbrochure.CAsheappliedsunscreentohisyoungdaughter’sface,DaraO’Rourke,aprofessorofenvironmentalandlaborpolicyattheUniversityofCalifornia,Berkeley,foundhimselfwonderingifthelotion(霜)wassafe.Herealizedtherewasnoreadilyavailableanswer.Theresult—twoyears,ateamofchemists,lotsoftestingandventurecapital(风险投资)later—isGoodGuide.com.Launchedin2008,thisisawebsitewithasmartphoneappthatrates140,000consumerproducts(onlyinAmerica)accordingtotheirsafety,environmentalsustainabilityandtheethicsofthefirmsthatmakethem.NowGoodGuidehascreatedanew“purchaseanalyzer”appdesignedtoinformconsumersnotjustaboutthevaluesattachedtoproducts,butalsoaboutwhethertheyarethevirtuous(有信誉的)shopperstheysaytheywanttobe.Usingthenewapprequiresselectingaseriesofcharacteristics,whichrangefromwhethertheuserfavoursorganicproductstobuyingonlyfromfirmswithagoodhuman-rightsrecord.Consumersthenscanthebarcodeonaproductwiththecameraintheirsmartphones.Theappidentifiesitandchecksinadatabasetoscoreit.Muchthereforedependsonthequalityofthedata,whichGoodGuidegathersfromvarioussources,includinggovernmentreports,scientificstudies,andresearchbyitsownstaff.Iftheproductscoresbadly,theappwillrecommendanalternativeitemwhichisratedmorehighly.Theappalsotracksaconsumer’spurchasestoseehowwellhelivesuptohisselectedvalues,givingasortofpersonalvirtuerating.Sofar,GoodGuidehasmostlybeenusedbyshopperswhoarekeentoknowaboutanyissuesconnectedwithproductstheybuy.Theyaremothersconcernedaboutachild’shealth,olderpeoplefacingachronic(慢性的)illnessorsupportersofacause,suchasanimalrights.Thehopebehindtheappisthattheideaoffindingoutaboutaproduct’sbackgroundwillbecomethemainstream.Consumersrarelychangetheirbuyinghabits,evenwhenprovidedwithscientificandotherdata,saysMrO’Rourke.Sohehasdrawnoninsightsfrombehavioraleconomics,whichshowshopperscanbegreatlyinfluencedbypeerpressureandbyinformationpassedontothembypeopletheyknow.Theapptriestotakeadvantageofthesepressures.Thevirtueratingwillinformconsumershowwelltheyaredoingaccordingtothevaluestheyespouse(拥护).Thatmeasurementencouragesthemtodobetter.Soon,theratingwillbeabletobesharedwithothersonsocialmediasitessuchasFacebook,whichcouldinspireashoppertoconsumemorethoughtfully.28.WhydoestheauthormentionDaraO’Rourkeapplyingsunscreentohisdaughter?A.ToshowDaraO’Rourke’sdeeploveforhisdaughter.,B.Topresentthepotentialrisksyoungchildrenmayface.C.TointroducethebackgroundofthecreationofGoodGuide.com.D.Toshowcustomers’increasingattentiontothesafetyofproducts.29.Whatcanweknowaboutthenew“purchaseanalyze”app?A.Itgathersdataaboutthequalityofaproductfromusers.B.Itrecommendsproductsbasedonusers’personalpreference.C.Itgivesusersguidanceonhowtoidentifythequalityofaproduct.D.Ittracesusers’purchasestojudgewhethertheyarevirtuousshoppers.30.AccordingtoO’Rourke,people’sbuyinghabitscanbegreatlyaffectedby________.A.acquaintances’recommendationsB.sellers’marketingstrategiesC.scientificdataD.advertisements31.Thepurposeofthepersonalvirtueratingistoencouragepeopleto________.A.spendwiselyB.changetheirbuyinghabitsC.dealwithpeerpressurepositivelyD.sharetheirshoppingexperiencesDArttherapy(疗法)isacreativeapproachtoimprovingone’slife.Thiscanbedoneinmanyways,suchasdrawing, coloring, painting, sculpting andmany more art forms.These activities can help a personcreateabetterphysical, emotional and mental state.Art therapy can be especiallybeneficial to those who do notfeeltheycantell how they are feeling and instead can use different methods to express feelings and emotions.Inarttherapy,thepatienthasallthecontrol.Thiscanbebeneficialwhensomeonehashadallcontroltakenawayfromthemintheirtrauma(创伤).Thisallowsthepatientstofeelpowerfulandmoreexpressive,beingcomfortableintheunknown.Arttherapyallowsspaceforjoyandconnectiontotheinnerchild.Whenchildrenaregrowingupinanunsafeenvironment,sometimestheycannotfeelsafetoplay.Arttherapyoffersastructurewithflexibility.Art therapy can be seen in different lights.Withinthe comfort of your own home, you can draw ormakeclaysculptures to express yourself.However, working with a licensed art therapist willbeatagreateradvantagetothe,individualsastheactivitiescanbepersonalizedtotheperson'sneeds.Art therapy can sometimes be administratedinagroupsettingwhichcanhelpbuildconnectionswithotherpeoplewhilebeingcreative.Thismaybeasbeneficialas the creating of theart, as having healthy connections can be beneficial forfighting depression.Studiesshowthereisagiving-offofdopamine(多巴胺)whenbeingcreative;whenwedosomethingpleasurable,thechemicalmakesusfeelhappier.Thiscanhaveapositiveeffectwhendealingwithanxietyordepressionandisgoodtoself-respect.Achaineventoccurswherethepatientcomestounderstandthemselvesonadeeperlevel,andconsequently,communicationbecomeseasierandemotionroadblocksaresolved.32.Who can benefit from the art therapy the most?A.Those who are crazy about drawing.B.Those who have trouble speaking outtheir feelings.C.Those who like to do creative activitiesD.Those who want to communicate with their children.33.How does the art therapy help a patient?A.Offer a feeling of flexibility.B.Teach the patient how to draw.C.Make the patient enjoy different art.D.Givethepatientafeelingofcomfort.34.Whatdoesalicensedarttherapistdo?A.Helpthepatientseedifferentlight.B.Helpthepatientgoalongwithdepression.C.Helpthepatientformhisowntreatment.D.Helpthepatientbecomemorecreative.35.Whatdoesthelastparagraphtalkabout?A.Thebenefitsofbeinghappy.B.Theconsequenceofcommunication.C.Thephysicaladvantageofarttherapy.D.Theeffectwhendealingwithanxietyordepression.第一节完形填空(共15小题;每小题1分,满分15分)阅读下面短文,从短文后各题所给的A、B、C和D四个选项中,选出可以填入空白处的最佳选项。Whatwillmanbelikeinthefuture?Howaboutin5,0000reven50,000yearsfromnow?Wecanonlymakeaguess,ofcourse,butwecanbesurethathewillbedifferentfromwhatheistoday._____36_____Let'sgiveanexample.Man,even500yearsago,wasshorterthanheistoday.Now,ontheaverage,menareaboutthreeinchestaller.500yearsisarelativelyshortperiodoftime,sowemayguessthatmanwillcontinuetogrowtaller.Again,inthemodernworldweuseourbrainsagreatdeal.Evenso,westillmakeuseofonlyabout20%ofthebrain'scapacity(容量).Astimegoeson,however,weshallhavetouseourbrainsmoreandmore---andfinallyweshallneedevenlargerones!____37_____Thehead,inparticulartheforehead,willgrowlarger.____38____Infact,weusethemsomuchthatveryoftentheybecomeweakerandwehavetowearglasses.Butoveraverylongperiodoftimeitislikelythatman’seyeswillgrowstronger.Ontheotherhand,wetendto,makelessuseofourarmsandlegs.____39_____Atthesametime,however,ourfingerswillgrowmoresensitivebecausetheyareusedagreatdealinmodernlife.Butwhatabouthair?Itwillprobablydisappearfromthebodyaltogetherincourseoftimebecauseitdoesnotserveausefulpurposeanylonger.Inthefuture,then,bothsexesarelikelytobebald.Perhapsallthisgivestheimpressionthatfuturemanwillnotbeaveryattractivecreaturetolookat!____40___Hewillstillbeahumanbeing,withthoughtsandemotionssimilartoourown.A.Nowadaysoureyesareinconstantuse.B.Thisprobablybringsaboutmentalchanges.C.These,asaresult,arelikelytogrowweaker.D.Thisislikelytobringaboutphysicalchanges,too.E.That'sbecausemanisslowlychangingallthetime.F.Asaresult,futuremanwillhavelittleincommonwithus.G.Inspiteofallthesechanges,futuremanwillstillhavealotincommonwithus.第三部分 语言知识运用(共两节,满分30分)第二节 (共5小题;每小题2.5分,满分12.5分)阅读下面短文,从短文后的选项中选出可以填入空白处的最佳选项。Nowadays,cellphonesplayabigpartinourlife.Besidesbeingameansofcommunication,cellphonesalsoprovide___41_---theyallowlisteningtomusic,playinggames,etc.Soyouprobablyoften___42___thisGointoanyrestaurantandyou’llnoticecellphonesonthetablearejustas___43___asightasforks.Honestly,Ialwaysfindthesight____44___Imaginehowyoufeelwhenyourpartnerisinterestedinhiscellphone___45___yourtalks.Arecentstudywasdesignedto__46__theinfluenceofcellphonesonthe___47_ofphoneusersthemselves.Twogroupsofvolunteerswereaskedtohaveamealwithfriends.Thefirstgroupweretoldto___48__theircellphonesduringthemeal__49__thesecondwerenot.Theresultsshowedadecreaseinpleasureamongthesecondgroup,who___50___usedtheircellphonesbecausetheywerecloseathand.Besides,thosewho__51__withsomeonefacetofacemeanwhileusingcellphonesreportedagreatersenseofunhappiness,comparedtothosewithoutacellphoneinhand.ResearcherDunnsays,“Usingaphoneatthetableiscontagious(传染的).”Hiswordsare___52__YesterdaywhenIwasatarestaurant,Inoticedawomanneveroncelookedathercellphonewhenwaitingforfood;soIfoughtthe___53___tolookatmine;Iwantedto___54_heramazingstandard.Actually,what___55__iswhat’srightinfrontofus.That’swheretherealconnectionstakeplace.,41.A.adviceB.protectionC.educationD.enjoyment42.A.chooseB.considerC.experienceD.expect438.A.commonB.funnyC.specialD.strange44.A.amazingB.understandableC.uncomfortableD.curious45.A.becauseofB.ratherthanC.alongwithD.otherthan46.A.reduceB.collectC.useD.determine47.A.decisionsB.interestsC.feelingsD.characters48.A.putawayB.sticktoC.pickupD.turnon49.A.soB.becauseC.whileD.if50.A.hardlyB.quicklyC.indirectlyD.frequently51.A.communicatedB.arguedC.workedD.finished52.A.trueB.confusingC.friendlyD.misleading53.A.agreementB.fearC.wishD.ability54.A.questionB.designC.changeD.follow55.A.mattersB.encouragesC.challengesD.improves第二节(共10小题;每小题1.5分,满分15分)阅读下面短文,在空白处填入1个适当的单词或括号内单词的正确形式。A63-year-oldChinesegrandpa's___56___(tradition)carpentry(木工)skillsattracttensofmillionsofviewersonlineashecreateswoodworkwithoutglue,screwsornails.TheChinesemastercarpenter,WangDewen,___57___(know)as“GrandpaAmu”onYouTube,hasbeenconsideredasthemodern-dayLuBan.Hismostpopularvideo,__58___showshimmakingafantasticwoodenarchbridge,rosetofameontheplatform,__59___(gain)morethan42millionviews.GrandpaAmufollowsanancientChinesemortiseandtenon(榫卯)technique,whichmeansnonailsorglueareapplied__60__thebuildingofthearchbridge.For__61__(year),Wangworkedasafarmerandacarpenter,makingfurnitureforlocalbuildingproject.Severalyearsago,WangleftShandong__62__(live)withhischildreninMengshancounty.Itwasanaturalsteptoturnhisskillsintoanopportunitytomakeallkindsoftoysforhisyounggrandson,anditwasnotlong___63__hissonanddaughter-in-lawdecidedtovideoWang'sefforts.Themastercarpenter__64__(attract)over1.18millionviewersonYouTubesofar.GrandpaAmuinsiststhatheisn'tanInternetcelebrity(名人)____65___justanordinaryfarmer.,第四节写作(满分40分)第一节:应用文写作(满分15分)请参照以下信息介绍一种被列为国家非物质文化遗产目录的剧种——秦腔。1.秦腔(QinqiangOpera),是中国汉族最古老的戏剧之一,源于陕西和甘肃的农村地区,流行于中国西北部的陕西、甘肃、青海和宁夏等地;2.秦腔剧目丰富:有神话、民间故事等;秦腔的角色也十分众多,表演特色鲜明;3.2006年5月20日,经国务院(theStateCouncil)批准列入第一批国家级非物质文化遗产(theIntangibleCulturalHeritage)名录。要求:1.可适当增加细节,以使行文连贯;2.词数100左右。______________________________________________________________________________________________________________________________________________________________________________________第二节:阅读下面材料,根据其内容和所给段落开头语续写两段,使之构成一篇完整的短文。(满分25)AfterIfinishedmysenioryear,Igotapart-timejobworkingatalocalcoffeeshop.Ihadthoughtthatthejobwouldbeeasyand,forthemostpart,stress-free.Ipicturedmyselfpouringthebestdeliciouscoffees,andbecomingclosefriendswiththeregularcustomers.WhatIhadn'tcountedonwerethepeoplewithmanyorderswhochosetousethedrive-throughwindow,orthecustomerswhofelttherewasalwaystoomuchsugar,toolittleice,ornotenoughskimmedmilk.ThereweremomentswhenIwasannoyed.However,Ikeptatit.Onarainyday,oneofmyregularcustomerscameinlookingdepressedanddefeated.IaskedwhattheproblemwasandifIcouldhelp,butthecustomerwouldn'ttellanydetails.Hejustsaidhefeltlikepullingthesheetsupoverhisheadinthebed,andstayinginitforafewyears.Iknewexactlyhowhefelt.Beforeheleft,Ihandedhimabagalongwithhisicedcoffee.Helookedatmequestioninglybecausehehadn'torderedanythingbutthecoffee.HeopenedthebagandsawthatIhadgivenhimhisfavouritetypeofdoughnut.“It'sonme,”Itoldhim.“Haveaniceday.”Hesmiledandthankedmebeforeturningaroundandheadingbackoutintotherain.Thenextdaywasahorribleone.Therainpoureddownandeveryoneseemedtobeusingthedrive-throughwindow.Ispentmyafternoonleaningoutofthewindow,andhandingpeopletheirorders.Itriedtosmilebutitwasdifficult,astheysatintheirtemperature-controlledcarswiththewindowsrolledup,whileIdealtwithhuge,dropsofwaterhangingfrommyhat,andashirtthatwasentirelywetaroundthecollar.Ontopofthat,noonefeltliketippingthatday.EverytimeIlookedintoourtipjar,withitssmallamountofpennies,Igrewmoredepressed.Paragraph1:Aroundseveno'clock,however,mydaytookaturnforthebetter._____________________________________________________________________________________________________________________________________________________________________________Paragraph2:Afterheleft,Ireadthenote,______________________________________________________________________________________________________________________________________________________________________________,参考答案1.A2.B3.A4.C5.A6.A7.C8.B9.A10.C11.B12.C13.C14.A15.B16.C17.B18.B19.C20.A21.C22.A23.B24.D25.B25.A27.B28.C29.D30.A31.A32.B33.D34.C35.C36.E37.D38.A39.C40.G41.D42.C43.A44.C45.B46.D47.C48.A49.C50.D51.A52.A53.C54.D55.A56.traditional57.known58.which59.gaining60.to61.years62.tolive63.before64.hasattracted65.butQinqiangOperaQinqiangOperaisoneoftheoldestoperasoftheHannationality.ItoriginatedfromruralareasofShaanxiandGansu.Later,itbecamepopularinthenorthwestareaslikeShaanxi,Gansu,Qinghai,Ningxiaandsoon.QinqiangOperatellsavarietyofstories,likefairytalesandfolktales.Besides,QinqiangOperahasdifferentkindsofcharactersandeachofthemhasauniquestyleofperforming.Inordertoprotectourtraditionalculture,onMay20,2006,QinqiangOperawaslistedasthefirstIntangibleCulturalHeritagewiththeapprovaloftheStateCouncil.Soitisamustforustodoeverythingwecantoprotectit.67.Aroundseveno'clock,however,mydaytookaturnforthebetter.Thecustomerfromthedaybeforedroveuptothewindow.Butinsteadoforderinganything,hehandedmeasingleroseandalittlenote.Hesaidhewasgladtherewerestillpeoplelikemewhotookthetimetocareaboutothers.Iwasverytouched,forIhadn'tthoughtIhaddoneanythinggreat.Afteramoment,Icametomysensesandthankedhim.Afterheleft,Ireadthenote,whichsaid,“Christine,thanksforbeingsosweetandthoughtful,yesterday.Iwassincerelymovedbyyou.Haveaniceday!Hank.”Astimewenton,Ididcomeacrossmorecomplainingcustomers.ButanytimeIfeltdepressed,IthoughtofHankandhiskindness.ThenIwouldsmile,holdmyheaduphigh,clearmythroatandaskpolitely,“HowcanIhelpyou?”